SMTP gateway is not responding? Try these methods to fix it

Tashreef Shareef is a software developer turned tech author. He discovered his concern in technology after reading a tech magazine accidentally. Nowadays he writes more or less everything tech from Windows to iOS and streaming services... Read more

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Modern printers attach to Scan to Email feature that allows the users to scan and send the document to an netmail. However, about users have reported SMTP gateway non responding printing machine error while stage setting prepared scan to email.

This error usually occurs ascribable wrong constellation of your web server page and can be fixed by redaction the same.

If you are also suffering by this error, here are a couple of troubleshooting tips to help you resolve information technology and get the glance over to email feature working again.

How do I sterilise SMTP gateway not responding error?

1. Change pressman net server configuration

Access the embedded web server Page using the browser and your printer's IP address.
Reach destined your configuration looks like this:
- Default From: xxxx@hotmail.com Default Video display Name: xxxx
- SMTP Host: smtp-mail.mind-set.com
- SMTP Porthole: 587
- Always Use secure connection SSL/TLS (checked)
- Corroborate Waiter Certification (Unchecked)
- Maximum Size of Email: Untrammelled
- Waiter Requires Authentification (checkered)
- User name xxxx@hotmail.com
- Password: email account password
Save the changes and close the setup wizard.
- Note: The above configuration is for a Hotmail account. If you are using other email help providers, change the details consequently.
Now try to scan the document using Rake to Email feature and bank check if the error is resolute.
Make a point that your DNS settings and gateway setting are correct before proceeding with separate troubleshooting tips.
- If required, try victimisation public DNS server address ilk 8.8.8.8, 8.8.4.4 instead.
- If you are using an IP address for the SMTP server, contact the supplier to check if the address is changed.

You'ray unable to change your DNS server or IP Handle in Windows 10? Follow this guide to sterilise the supply in not time.

2. Disable link from a less secure source

If you are a Gmail user, visit the Gmail form page.
- Note that this link won't work if you have enabled 2 step authentication for your account.
Once in, check in with your Google write u if asked to verify the account.
Next, you take up to disable connections from fewer unafraid sources in your email address.
Once handicapped, try to use the Scan to Email feature and delay for any improvements.

Google can stoppage devices from logging in to Gmail account if it considers them to embody less weatherproof. In that slip, crippling the connection from fewer stormproof sources can assistance you sterilise the job.

3. Downgrade to older firmware

Note: Before proceeding with the firmware downgrading process, make sure to create a arrangement furbish up point.

Download the old version of microcode you wishing to downgrade from the HP website.
Download Ncat to your PC.
Incite the downloaded microcode in the same directory that has ncat.exefile.
Press Windows Key + R to available Be given.
Type cmd and click Oklahoma.
In the Prompt, put down the following command and hit enter:
- ncat.exe -w 100 [your printer's IP name and address] < ojpro_8710_1834A_08212018.rfu
In the above command, get to surely you enter your IP turn to before executing the command.
Wait for the program line prompt to return.
Once done, restart the printer and check if the firmware downgrade is successful.

If you're having trouble accessing Statement Prompt as an admin, so you better bring out a closer look on at this guide .

Downgrading the printer firmware hindquarters avail you resolve the error if the issue started to occur after upgrading to a newer version of the firmware.

The SMTP gateway error while accessing Scan to Email occurs due to incorrect server configuration. Follow all the steps in this clause i by one to resolve the progeny.

Which one of these solutions helped you fix your problem? Let us know aside leaving a message in the comments section below.